Airpods Pro 2 Earbuds Replacement: What to Do When One Goes Missing or Dies

Airpods Pro 2 Earbuds Replacement: What to Do When One Goes Missing or Dies

You’re fumbling with your keys, the dog is barking, and suddenly—clink. One of your AirPods Pro 2 hits the pavement and disappears into a storm drain. Or maybe you left them in a jeans pocket and they just went through a heavy-duty rinse cycle. It happens. Honestly, it’s basically a rite of passage for Apple users at this point.

When you need an AirPods Pro 2 earbuds replacement, the panic sets in fast because these things aren't exactly cheap. You start wondering if you have to buy a whole new set for $249 or if there’s a way to just swap out the one broken piece. Good news? You can totally replace just one side. Bad news? The process is a bit of a trek through Apple’s support ecosystem, and there are some sketchy third-party traps you really need to avoid.

The Cold Hard Cash Reality of Replacing a Single Bud

Apple doesn't just hand these out. If you don't have AppleCare+, getting an AirPods Pro 2 earbuds replacement is going to sting. For the second-generation model (both the Lightning and the USB-C versions), Apple typically charges $89 per earbud. That’s nearly a hundred bucks for one tiny piece of plastic and silicon.

If you were smart enough—or lucky enough—to have active AppleCare+ coverage, the price drops significantly. You're looking at a $29 service fee. It’s a massive difference. However, keep in mind that AppleCare+ does not cover "loss." If you lost the bud, you're paying the full "out-of-warranty" price. They only give you that $29 deal if the earbud is actually defective or broken in your hand.

Why you shouldn't just buy a "refurbished" single bud on eBay

I get the temptation. You see a single left AirPod Pro 2 on eBay for $45 and think you've found a loophole. Don't do it. The AirPods Pro 2 are notoriously difficult to repair, and the market is flooded with "super-clones" that look identical but won't pair with your genuine charging case. Even if the bud is real, the battery might be at 50% health. Because these units are glued shut, you can't swap the battery. You're basically buying someone else's e-waste.

Getting Your Replacement Through Official Channels

The most reliable way to handle this is through the Apple Support app or the website. You’ll need your serial number. It’s usually on the underside of the charging case lid, but if your eyes aren't what they used to be, just go to your iPhone Settings while the remaining bud is connected. Tap your AirPods name, and scroll down.

Once you start the claim, Apple usually gives you two choices. You can mail in your broken one (if you still have it), or they can send you a replacement first with a "temporary authorization" on your credit card for the full value of a new set. They call this Express Replacement Service.

Once the new AirPods Pro 2 earbuds replacement arrives, the real fun begins. You can’t just stick it in the case and go.

The Pairing Process is Finicky

It’s not broken; it’s just shy. When you get the new bud, put both the old one and the new one into the charging case. Plug the case into power. You need to wait about 20 minutes. The internal firmware needs to realize it has a new partner.

  1. Open the lid. The status light should flash amber.
  2. Press and hold the setup button on the back of the case until the light flashes white.
  3. Go to your iPhone home screen.
  4. A setup animation should pop up.

If it keeps flashing amber, it usually means the firmware versions don't match. Sometimes you have to leave them plugged in overnight to let the case force-update the new earbud to match your old one. It’s annoying. It’s slow. But it works.

Understanding the USB-C vs. Lightning Divide

Here is a detail that trips up a lot of people. In late 2023, Apple updated the AirPods Pro 2 to include a USB-C port and added an IP54 rating for the buds and the case. They also added support for Lossless Audio with the Vision Pro headset.

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If you are looking for an AirPods Pro 2 earbuds replacement, you have to make sure you aren't mixing the 2022 Lightning version with the 2023 USB-C version. While they mostly work together, there are subtle hardware differences in the acoustic architecture. Apple’s systems should catch this if you provide your serial number, but if you're buying a replacement from a third-party "individual part" seller, you need to be extremely careful about which model number you’re getting.

  • Model A2931, A2699, A2698: These are the original Pro 2 (Lightning).
  • Model A3047, A3048, A3049: These are the newer Pro 2 (USB-C).

Don't Forget the Silicone Tips

People often focus on the tech and forget the comfort. When you order a replacement bud from Apple, it usually comes with the medium-sized tip pre-installed. If you used the Small or Extra-Small tips on your original pair, you’ll need to swap them.

If you lost your earbud and the tip went with it, you can buy a whole set of replacement tips from Apple for about $8. They come with two pairs of whatever size you pick. Honestly, if you're replacing the bud anyway, it might be the perfect time to try foam tips like Comply. They grip the ear canal better than the slippery silicone Apple uses, which might prevent you from needing another replacement in six months.

What About the Charging Case?

Sometimes it’s not the bud. If your case isn't holding a charge or the Find My "Precision Finding" isn't working, that's a different story. Replacing the MagSafe Charging Case (USB-C) costs $99 out-of-warranty.

If your case is fine but just dirty, use a dry cotton swab. Don't use water. The charging pins at the bottom of the "well" are incredibly fragile. If those pins get bent or corroded, the case won't recognize your AirPods Pro 2 earbuds replacement, even if the bud itself is brand new.

Actionable Steps for a Lost or Broken AirPod

If you’re staring at an empty slot in your case right now, stop stressing and do this:

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  • Check Find My one last time. Use the "Play Sound" feature. Even if the battery is dead, the AirPods Pro 2 have a U1/U2 chip that can sometimes be located via other people's iPhones in the Find My network.
  • Verify your Warranty. Go to mysupport.apple.com and sign in. See if you have AppleCare+. If you do, your replacement cost just dropped by 70%.
  • Clean the Charging Case. Before you assume the new bud is a dud, take a toothpick and gently clear any lint from the bottom of the case.
  • Match the Model Numbers. If buying from a reputable third-party "parts" store (like The Replacement Pod or similar), verify your model number (A3047 vs A2699) to ensure the firmware will sync.
  • Update your iPhone. Your phone needs to be on the latest version of iOS to handle the pairing of a "new" component to an "old" set.

Replacing a single piece of tech is a hassle, but it's better than spending another $250. Just keep the serial number handy, be patient with the amber flashing light, and maybe consider a lanyard for the case this time. It’s a small price to pay to keep your music going.